Last Updated: December 2025

1. Introduction

Welcome to the Harmony Care Partners website (“Website”). These Terms of Use (“Terms”) govern your access to and use of harmonycarepartners.org.uk, operated by Harmony Care Partners (“we”, “us”, “our”, “Company”).

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

2. About Harmony Care Partners

Harmony Care Partners is a home care services provider registered and operating in London, United Kingdom. We provide professional and personalised home care services including home care, live-in care, and specialist and complex care across North-West London, West London, and nearby areas.

3. Use of the Website

3.1 Permitted Use

You may use this Website for lawful purposes only and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates any applicable local, national, or international law or regulation
• Transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material
• Knowingly introduce viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful
• Attempt to gain unauthorised access to the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website
• Attack the Website via a denial-of-service attack or a distributed denial-of-service attack

3.2 Age Restriction

This Website is intended for use by individuals aged 18 years or over. If you are under 18, you may only use this Website with the involvement of a parent or guardian.

4. Intellectual Property Rights

4.1 Our Content

All content on this Website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, and software, is the property of Harmony Care Partners or its content suppliers and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

4.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our Website without our prior written consent.

5. Forms and Enquiries

5.1 Contact and Enquiry Forms

Our Website includes contact forms and enquiry forms on service pages. By submitting information through these forms, you represent and warrant that:

• All information you provide is true, accurate, current, and complete
• You have the authority to provide such information
• You consent to us contacting you regarding your enquiry

5.2 No Obligation

Submitting an enquiry through our forms does not create any contractual obligation or client relationship. Any care services agreement would be subject to separate terms and conditions and assessment procedures.

6. Information on the Website

6.1 Accuracy of Information

Whilst we endeavour to ensure that the information on this Website is correct and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Website or the information, services, or related graphics contained on the Website.

6.2 Not Professional Advice

The information provided on this Website is for general informational purposes only and does not constitute professional medical, care, or legal advice. You should consult with appropriate professionals before making any decisions regarding care services.

6.3 Changes to Information

We reserve the right to modify, update, or remove any information on the Website at any time without prior notice.

7. Third-Party Links

This Website may contain links to third-party websites or services that are not owned or controlled by Harmony Care Partners. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such content, goods, or services available on or through any such websites or services.

8. Privacy and Data Protection

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please review our Privacy Policy to understand our practices.

9. WordPress Platform

This Website is hosted on a self-hosted WordPress platform. Whilst we implement appropriate security measures, we cannot guarantee that the Website will be completely secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes, and platform to access the Website and for using your own virus protection software.

10. Limitation of Liability

10.1 Exclusions and Limitations

To the fullest extent permitted by applicable law:

• We exclude all conditions, warranties, representations, or other terms which may apply to our Website or any content on it, whether express or implied
• We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising out of or in connection with the use of, or inability to use, our Website
• We will not be liable for any loss of profits, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; or any indirect or consequential loss or damage

10.2 Exceptions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any matter in respect of which it would be unlawful for us to exclude or restrict liability

11. Indemnification

You agree to indemnify, defend, and hold harmless Harmony Care Partners, its directors, officers, employees, agents, and third parties, from and against any losses, expenses, damages, and costs, including reasonable legal fees, resulting from any violation of these Terms or any activity related to your use of the Website.

12. Changes to These Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

13. Termination

We may terminate or suspend your access to our Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website will immediately cease.

14. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter or formation.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Waiver

No waiver by us of any term or condition outlined in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Harmony Care Partners regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

18. Contact Information

If you have any questions about these Terms of Use, please contact us:

Harmony Care Partners Ltd
Room 42 Unimix House, Abbey Road, London, England, NW10 7TR

Email: info@harmonycarepartners.org.uk
Telephone: 000 0000 0000